Meet the owner
The opening of The Tailored Goose in 2023 is a dream come true for boutique owner, Devyn Logan. Skilled in all facets of retail operations, Devyn’s true passion lies in creating a truly unique shopping experience. From her beautiful shop in the Waldo neighborhood of Kansas City as well as her mobile boutique and online store, shoppers will find a superbly curated collection of women’s clothing, accessories, gifts, home accents and luxuries. Devyn’s style is best described as traditional with a twist. Her customer-centered approach will leave you feeling as if you have your own personal shopper. Make sure to say "hi" next time you're at The Tailored Goose!
Follow along with Devyn on Instagram - @devynlogan
Return Policy
All unworn/unaltered merchandise with original tags may gladly be returned in the form of original payment (or store credit) or exchange within 14 days from the date of purchase. All returns must be accompanied by a receipt for proof of purchase.
- Sale items, seasonal items, jewelry, sunglasses, belts, handbags, scarves, other accessories or gift certificates are FINAL SALE and may not be returned or exchanged.
- All merchandise must be returned in their original unworn and unwashed condition. No makeup or deodorant stains, perfume, pet hair, cigarette smell or stains of any kind will be accepted. We reserve the right to refuse return if these conditions are not met.
- Shipping costs are NON-REFUNDABLE (if applicable).
- If shipping is required to process the return, the return shipping is the responsibility of the customer. Returns can also take place in our store front.
- To initiate a return that was originally shipped, please email info@thetailoredgoose.com for a return form. Please ship back merchandise with the completed return form and original receipt to address noted on form. If you are local to Kansas City and would rather bring the return into our store front, please bring items to be return along with the original receipt.
- Once your package is received, please allow 3 business days for return processing. Once the return is processed, you will be notified by email of your store credit amount. Please allow 3 business days for the return to show on your credit card account.
- If the order is returned past the 14-day limit or does not fit the return guidelines, the items will be sent back to the customer at the customer’s expense.
- If you believe you have received defective or incorrect merchandise, you must contact customer service within 3 days of receipt of your order. Please email us at info@thetailoredgoose.com.
If you have other questions/concerns regarding your return, please email us at info@thetailoredgoose.com.
Shipping Policy
We know that you are excited to receive your order from The Tailored Goose so we ensure that all items purchased online, over the phone, or through social media will be shipped within 2 business days.
We recommend using USPS Priority Mail when available so your shipment is insured in the case there is an issue with your shipment in transit.
All order of $100.00 or more (excluding tax) will ship free with standard shipping.
We know everyone needs pieces from The Tailored Goose to add to their wardrobe, so we offer international shipping outside of the U.S.! When selecting your preferred shipment option, please note the delivery times as these may vary.
Our customers are our number one priority, so we want to make sure you receive your order as soon as possible and love everything from The Tailored Goose!
Please contact us at info@thetailoredgoose.com with changes/questions/concerns regarding your order prior to shipping or upon arrival of your order.
FAQs
What if I need my order sooner?
Please reach out to us at info@thetailoredgoose.com to let us know when you would like your order and we will do our best to make it happen! At checkout, please select the fastest shipping option to ensure the package is not held with the carrier.
Note: all orders placed after 12:00 pm on Friday, will be processed first thing Monday morning.
How can I make changes to my order or shipping address?
If you need to make changes to your order such as changing the size of the item order, update shipping address, canceling an item, or any other reason, please contact us at info@thetailoredgoose.com and we will do our best to make these changes prior to shipping.
What if my order is lost, stolen, marked as delivered, or damaged upon arrival?
The Tailored Goose is not responsible for packages that are lost, stolen, marked as delivered. or damaged upon arrival. We will provide tracking information so you can track your shipment prior to arrival. If you are experiencing any of these issues with your shipment, please contact the carrier and file a claim.
We recommend using USPS Priority Mail when available.
What if my package is returned to sender?
If your package is returned back to us, we will get in touch with you as soon as we receive the package to arrange another shipping option.